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Privacy Policy


Effective Date: June 1, 2017

Our privacy policy continues our commitment to serve you and explains how we intend to protect your privacy. This Privacy Policy covers Ascend Nutritionals™ treatment of information we collect when you are on our site and when you use our services. This policy also covers our treatment of any personally identifiable information our business partners share with us. Ascend Nutritionals™ has created this privacy statement to demonstrate our firm commitment to protect your privacy and to fully disclose what information we collect and how we use it.

This privacy notice discloses the privacy practices for Ascend Nutritionals™ and our website www.ascendnutritionals.com (“Site”). This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

What information we collect;

With whom it is shared;

How it is secured;

How policy changes will be communicated; and

How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We reserve the right disseminate this information for all lawful purposes. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do this by changing your contact preferences on the site, or by contacting us via the email address or phone number provided on our website.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to enable your use of the Site.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company to bill users. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Links

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Compliance and Cooperation with Regulatory Authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-304-2795 or via email at

support@ascendhelp.zendesk.com.

Aggregated Information

We sometimes provide aggregated usage or tracking information to third parties. Information about your visits to, and activity on, www.ascendnutrionals.com, an IP address, and the number of times you have viewed an advertisement and other such usage information is used, alone or in combination with other information, to display on your device screen advertisements that may be of particular interest to you. We do this to focus our communications and provide you content, services and offers we believe may be of interest to you. Your aggregated information about your visits to, and activity on, Ascend Nutritionals™ web sites may be provided from time to time to third parties. All data collected during registration including information on your visits to, and activity on, Ascend Nutritionals™ web sites may be shared with those third parties in order to contact you regarding their products and services in their normal course of business.

HTML verification and email tracking

When receiving email from us, we may place a small piece of code in that email to determine whether or not you can accept HTML images and whether or not you viewed and/or clicked on links contained in the email. This process does not leave any information on your computer, nor does it collect information from your computer. Email opt-outs. In the event you decide to unsubscribe from our newsletters or promotional emails we will honor your request within thirty business days.

Information on Children

Ascend Nutritionals™ does not knowingly collect information from children under the age of 18. On-line registration is restricted to adults. Persons under 18: Do not send any information about yourself to us--including information such as your name, address, or e-mail address. We do not knowingly collect personally identifiable information from children under 18. In the event that we learn we have collected any personal information from a child under the age of 18 without verification of parental consent, we will delete that information from our database as quickly as possible.

Updating Visitor Information

Registered users have the option of accessing, correcting, updating and modifying Personal and/or Financial Information, or visitor profile, at any time and as often as desired. You may elect to stop receiving marketing material from Ascend Nutritionals™ or on behalf of external third party business partners. Users may choose to stop receiving such communications at any time by visiting their member profile page or by following instructions at the end of any such e-mail received.

Cookies

A "cookie" is a bit of data sent by a Web site through the browser to the computer of the user visiting the site, and enables the site to return the results the browser expects. Ascend Nutritionals™ uses temporary, session-specific cookies to ensure visits to its Web site are smooth and customized for the visitor. Such cookies allow us to provide a visitor's browser with information tailored to the visitor's preferences and needs. Ascend Nutritionals™ also uses permanent or persistent cookies that remain on a visitor's computer after the visitor leaves the Web site.

If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in the browser's settings. However, disabling the cookie support function of the browser will prevent our Web site from functioning properly and you may not be able to utilize fully all of the site's features and information.

We use advertising companies to develop banner ads for our Digital Offering. These ads may contain cookies. These companies collect cookies sent to your browser through the banner ads and we do not have control or access to this data. Information may be collected from a third party through the use of cookies and web beacons to measure website traffic. Pixel Tags

This Site may also use pixel tags, also known as beacons, spotlight tags or web bugs, to improve our understanding of site traffic, visitor behavior, and response to promotional campaigns, as a supplement to our server logs and other methods of traffic and response measurement. Pixel tags are sometimes used in conjunction with small JavaScript-based applications, also for the purpose of traffic measurement. We may also implement pixel tags provided by other companies, for the same purpose. You can disable pixel tags by changing your browser settings to omit images and disable JavaScript; or there are commercial software packages available that can omit pixel tags and most advertisements.

You may opt-out of advertising here:

Facebook Advertising: https://www.facebook.com/help/146952742043748

Google Advertising: https://support.google.com/ads/answer/2662922?hl=en

Google Remarketing Ads: http://www.google.com/settings/ads

Google Analytics: https://tools.google.com/dlpage/gaoptout/

Opt-Out Of All Remarketing Ads: http://www.networkadvertising.org/choices/

Your Acceptance of these Terms

By using our Site you signify your acceptance of the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site and exit immediately.

Your Rights

You have the right to request us not to disclose any of your personal data or information or to pass information to third parties. We will usually inform you before collecting your data. You can also notify us by contacting us at 802-962-2255 or support@member-help.com. The site may contain links to and from partner and/or affiliate websites. If you follow a link to their sites, please note that these sites have their own privacy policy and that Ascend Nutritionals™ does not accept any responsibility or liability for protection of personal data which you may submit to a third party's site. You are recommended to check the wording of the relevant privacy policies before you submit any personal data to those sites.

In The Event of Sale or Bankruptcy

The ownership of Ascend Nutritionals™ may change at some point in the future. Should that occur, we want to be able to maintain a relationship with you. In the event of a sale, merger, public offering, bankruptcy or other change in control of Ascend Nutritionals™, your information may be shared with the person or business that owns or controls this site. Opting out of receiving information from third parties will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information. You will be notified as described below in “Changes to Privacy Policy.”

Changes to Privacy Policy

Ascend Nutritionals™ may amend this policy from time to time. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent notice in our privacy policy or in other locations on our Web site or by sending you an email to inform you of our updated privacy policy.

Spam

We don't like it, we don't support it, and we don't engage in it. If you do not want to receive e-mail from us in the future, please let us know by contacting Customer Service at support@member-help.com. Be sure to specify whether you want to be removed from a certain e-mail list or all of our product e-mail lists.

Customer Service

Email: support@ascendhelp.zendesk.com

Phone: 1-800-304-2795

Address:

Ascend Nutritionals™ 4630 S. Kirkman Rd., Suite 604 Orlando, FL 32835

Questions?

If you have any questions on our Privacy Policy, or complaints about our handling of your Personal and/or Financial Information, you can contact us at 1-800-304-2795 or support@ascendhelp.zendesk.com